Accessibility & ADA Compliance | Rise & Reflect

If you are experiencing a mental health emergency or crisis, call 911 or contact the 988 Suicide & Crisis Lifeline.

Accessibility

Accessibility Statement

Rise & Reflect Community Services LLC is committed to ensuring that all individuals — including those with disabilities — have full and equal access to our services, information, and facilities.

ADA & Section 504 Compliance

Rise & Reflect Community Services LLC is committed to full compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. We do not discriminate on the basis of disability in our services, programs, or activities.

Equal Access for All

We provide equal access to our behavioral health support services for all individuals regardless of disability status. Our staff is trained to accommodate a wide range of needs and communication styles.

Alternative Formats

Information about our services is available in alternative formats upon request, including large print, audio, or accessible digital formats. Please contact us and we will respond within 5 business days.

Physical & Communication Access

We make reasonable modifications to our policies and procedures to ensure individuals with disabilities can access our services. Auxiliary aids and services are available at no charge when needed for effective communication.

Request an Accommodation

If you require an accommodation to access our services or if you have experienced a barrier to access, please contact us. We will work with you to identify a suitable accommodation as quickly as possible. Requests can be made verbally, in writing, or by phone.

Website Accessibility

We are actively working to ensure that our website meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include:

  • Meaningful alt text on all images
  • Sufficient color contrast throughout the site
  • Keyboard-navigable menus and forms
  • Clear, plain-language content
  • Responsive design for mobile and assistive technology users

If you encounter an accessibility barrier on our website, please contact us at info@riseandreflectnc.com and describe the issue. We take all feedback seriously and will address it promptly.

Have a Question or Concern?

We are here to help. If you need support accessing our services in any format, please reach out — we will find a solution together.